Operational Resilience Policy
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1. Operational Resilience Policy is a formal document that defines the organisation’s stance, principles, and expectations regarding operational resilience.
Notes (1): It outlines senior management's commitment, sets high-level objectives, and defines governance and accountability. Notes (2): Its purpose is to establish the intent, guiding principles, and governance requirements for operational resilience. Notes (3): Its scope is narrower than the framework; focused on policy directives, boundaries, and oversight. Notes (4): Its focus is governance, compliance, and accountability.
Related Terms: Operational Resilience Framework, Incident, Incident Management Plan, Incident Management Team. ![]()
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2. The process by which an organisation responds to and controls an incident using emergency response procedures or plans.
(Source: Business Continuity Institute - BCI)