Incident

1. An Incident is an occurrence by chance or due to a combination of unforeseen circumstances, which, if not handled in an appropriate manner, the situation can escalate into an emergency or disaster or crisis. BL-CC-5 Click to know more Related Terms: Crisis, Disaster, Event, Emergency, Disruptive Events Crisis Communication Professional Training and Certification BCMBoK Competency Level BCMBoK 1: Project Management CL 1B: Foundation (BC) BCMBoK Competency Level BCMBoK 1: Project Management CL 1C: Foundation (CM) BCMBoK Competency Level BCMBoK 1: Project Management CL 1CC: Foundation (CC) BCMBoK Competency Level BCMBoK 1: Project Management CL 1D: Foundation (DR) Click to know more (Source: Business Continuity Management Institute - BCM Institute)

A Manager’s Guide to Implementing Your Crisis Communications Plan

A Manager’s Guide to ISO 22301 Standard for Business Continuity Management System

2. Situation that might be, or could lead to, a disruption, loss, emergency or crisis.

(Source : ISO 22300)

(Source: ISO 22301:2012 – Societal Security – Business Continuity Management Systems - Requirements) - clause 3.19

3. Situation that might be, or could lead to, a business disruption, loss, emergency or crisis.

(Source: AE/HSC/NCEMA 7000:2012)

4. Event that might be, or could lead to, an operational interruption, disruption, loss, emergency or crisis.

(Source: ISO 22399:2007 – Societal Security - Guideline for Incident Preparedness and Operational Continuity Management) - clause 3.12

A Manager’s Guide to Implementing Your Crisis Management Plan

5. Situation that might be, or could lead to, a business disruption, loss, emergency or crisis.

(Source: British Standard BS25999-1:2006 Code of Practice for Business Continuity Management)

6. An event that occurs by chance or due to a combination of unforeseen circumstances, which, if not handled in an appropriate manner, can escalate into an emergency or disaster.An incident precedes an emergency or disaster.

(Source: Singapore Standard 540 - SS 540:2008)

7. Any event that may be, or may lead to, a business interruption, disruption, loss and/or crisis.

(Source: Business Continuity Institute - BCI)

8. Any event which is not part of the standard operation of a service and which causes or may cause,an interruption to,or a reduction in,the quality of that service.

(Source: OGC, Information Technology Infrastructure Library (ITIL) v3)

9. An event that occurs by chance or due to a combination of unforeseen circumstances, which, if not handled in an appropriate manner, can escalate into an emergency or disaster. NOTE. An incident precedes an emergency or disaster.

(Source: Malaysia BCM Standard MS1970:2007)