|1. Training is a planned and organized activity to impart business continuity, crisis management, crisis communication or disaster recovery skills, techniques and methodologies to all staffs to assist them in establishing and maintaining their respective BCM programs.
Note (1): Training can be viewed as to provide schooling using a process or method and/or repetition is required to achieve desired results and/ or to instruct so as to make proficient or qualified.Note (2): The major difference between training and awareness is that training seeks to teach skills, which allow a person to perform a specific BCM function, while awareness seeks to focus an individual’s attention on an BCM issue or set of issues.
2. Activities designed to facilitate the learning and development of knowledge, skills, and abilities, and to improve the performance of specific tasks or roles. ([SOURCE: ISO 22300])
(Source: ISO 22390:2011 - Societal Security - Guidelines for Exercises and Testing) - clause 3.28
3. Training is more formal than awareness. It aims to build knowledge and skills to enhance competency in job performance. Whereas awareness is generally targeted at all staffs, training is directed at staff with specific functions and responsibilities. For example, staffs involved in the recovery should be equipped and adequately prepared with the necessary knowledge and skill to undertake recovery activities. Training forms part of the awareness, training and education learning continuum.
(Source: Singapore Standard 540 - SS 540:2008)
(Source: ASIS International - ASIS International)
5. Extends beyond job competency produced by training. It integrates skills and competencies into a common body of knowledge to instil in staff the capability of insight, vision and proactive response. For example, staff should be trained to select the appropriate Business Continuity strategy in response to changes in external environment and business operations. Education is the capstone of the awareness, training and education learning continuum.