Part 1: MBCO & Product and Services

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Minimum Business Continuity Objective

Part 1: MBCO & Key Product and Services

Corporate MBCO

The Corporate Minimum Business Continuity Objective (Corporate MBCO) is the minimum level of services and/or products that is acceptable to the organization to achieve its business objectives during a disruption. The Corporate MBCO must be measurable.


  • Define Minimum Business Continuity Objective (MBCO)
  • Notes (1): MBCO is set by the Executive Management of the organization and can be influenced, dictated and/or changed by current regulatory requirements or industry practices.
  • Notes (2): The MBCO is the management specification of what this level should be from a policy and 'top down' perspective.
  • Notes (3): The definition provided here rephrases the operational perspective into an objective - the mission objective for BCM.

Key Products and Services

Key Products and Services

Provide a list of key services and products the organization will deliver to achieve its business objectives during an incident, emergency or disaster.


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Instruction to BL-B-3/5 M2 and WSQ-BCM-310 M1-S2 Participant

The section is for participants attending the BL-B-3/5 Module 2 or WSQ-BCM-310 Module 1 Session 2 facilitated workshop, this is the additional instruction to complete your Business Impact Analysis assignment.

When you are completing your MBCO and Product and Services. Do remember to speak to your supervisors or head of business units to ask them about "Which functions if not being able to continue will be of grave concern to him or her.

Examples of Corporate Level MBCO

  • Regulatory
    • Maintain banking license
  • Reputational
    • Pay employees on time and accurately on the 28th of each month

Examples of BU Level MBCO

  • Administration
    • Issue new security passes, grant access to offices
  • Procurement
    • Issue purchase orders for critical purchases
  • Human Resource
    • Process payroll
  • Finance
    • Ensure payments are made, Accounts Payable and General Ledger are updated, and budgets are managed.

Examples of Products and Services

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  • Logistics
  • Freight Forwarding - Sea/Air
  • Manufacturing - Consumer/ Instrument
  • Supply Chain Management
  • Medication Administration
  • Medical Treatment