Part 2: Crisis Communication Objectives v2
Part 2: Crisis Communication Objectives
Sample Plan Content
Key objectives in a crisis are to:
- Ensure the health, safety and welfare of staff and customers.
- Maintain effective communications internally and with customers, as well as externally to the media and regulatory bodies and to provide accurate, timely information to all targeted internal and external audiences.
- Minimize loss or damage, maintain reputation, and business confidence.
Instruction to BL-CC-3/5 M2 Participant
This section is for Module 2 participants attending the BL-CC-3 Module 2 Facilitated workshop, this is the additional instruction to complete your CC Plan assignment.
Refer to the text of each of the sections within this page which are highlighted in italics for further explanation when attempting the Module 2 assignment.
