Difference between revisions of "Crisis Communication"
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| '''1.''' [[Crisis]] [[Communication]] is the gathering, coordination and timely dissemination of crisis-related information and opinion to [[Interested Party|interested parties]] to protect and defend an organization in facing a public challenge to its reputation. | | '''1.''' [[Crisis]] [[Communication]] is the gathering, coordination and timely dissemination of crisis-related information and opinion to [[Interested Party|interested parties]] to protect and defend an organization in facing a public challenge to its reputation. | ||
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Related Term: [[Crisis Communication Plan]], [[Crisis Communication Planning]], [[Crisis Communication Team]], [[Crisis Management]] | Related Term: [[Crisis Communication Plan]], [[Crisis Communication Planning]], [[Crisis Communication Team]], [[Crisis Management]] | ||
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{{BcmBoK 1 CL 1D}} | {{BcmBoK 1 CL 1D}} | ||
[[Image:2D A Manager Guide to Crisis Communication Dr Goh Moh Heng Web.jpg|thumb|left|140px|A Manager's Gude to Implement Your Crisis Communication Plan [http://store.bcm-institute.org/books/bcm-manager-s-guide-specialist-series BUY!]]] | [[Image:2D A Manager Guide to Crisis Communication Dr Goh Moh Heng Web.jpg|thumb|left|140px|A Manager's Gude to Implement Your Crisis Communication Plan [http://store.bcm-institute.org/books/bcm-manager-s-guide-specialist-series BUY!]]] | ||
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'''''Courses: CC: Certification''''' | '''''Courses: CC: Certification''''' | ||
Revision as of 15:42, 20 January 2018
| 1. Crisis Communication is the gathering, coordination and timely dissemination of crisis-related information and opinion to interested parties to protect and defend an organization in facing a public challenge to its reputation.
Related Term: Crisis Communication Plan, Crisis Communication Planning, Crisis Communication Team, Crisis Management
 A Manager's Gude to Implement Your Crisis Communication Plan BUY!
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(Source: Business Continuity Management Institute - BCM Institute) |
2. The gathering, coordination and timely dissemination of crisis-related information and opinion to target audiences, in an effort to maintain or restore the public's sense of appropriateness, tradition, values, safety, security or the integrity of the government.
(Source: Emergency and Crisis Communication Vocabulary, Government of Canada)
