Products and Services
| 1. Products and Services are types of economic activities that are tangible (products) and intangible (services) provided to interested parties.
Notes (2) : A service is an intangible products such as banking, cleaning, education or transportation. Services are difficult to identify because they are closely associated with a product.
(Source: ISO 22301:2012 – Societal Security – Business Continuity Management Systems - Requirements) - clause 3.41
(Source: AE/HSC/NCEMA 7000:2012)