Downtime
| 1. Downtime is the time which a business function or a computer is non-functional because of problems with hardware or system software, etc.
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(Source: Business Continuity Management Institute - BCM Institute) |
2. Total period that a service or component is not operational within agreed service times.
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(Source: OGC, Information Technology Infrastructure Library (ITIL) v3) |
3. The total period that a service or component is not operational within an agreed service time. Measured from when a service or component fails to when normal operations recommence.
(Source: Disaster Recovery Institute International / Disaster Recovery Journal - DRII/DRJ)
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(Source: ENISA - the European Network and Information Security Agency. BCM & Resilience Glossary) |
4. Total period that a service or component is not operational, within agreed service times.
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(Source: OGC, Information Technology Infrastructure Library (ITIL) v3) |
