|1. A Crisis is a critical event that may impact an organization's profitability, reputation, or ability to operate. It may not be time-dependent and usually does not deny access to facility and infrastructure.
Courses: CM Certification
- Attend: Crisis Management Planner leading to CMCP
- Attend: E-Learning: Crisis Management CMCP module
- Attend: Crisis Management Implementer leading to CMCS
- Attend: Crisis Management Manager leading to CMCE
- Attend: Crisis Management Expert Implementer leading to CMCE
2. An occurrence and/or perception that threatens the operations, staff, shareholder value, stakeholders, brand, reputation, trust and/or strategic/business goals of an organization.
(Source: Business Continuity Institute - BCI)
3. Any incidents(s), human-caused or natural, that require(s) urgent attention and action to protect life, property, or environment.
(Source: ISO 22399:2007 – Societal Security - Guideline for Incident Preparedness and Operational Continuity Management) - clause 3.3
(Source: Disaster Recovery Institute International / Disaster Recovery Journal - DRII/DRJ)
5. Any global, regional, or local natural or human-caused event or business interruption that runs the risk of (1) escalating in intensity, (2) adversely impacting shareholder value or the organization’s financial position, (3) causing harm to people or damage to property or the environment, (4) falling under close media or government scrutiny, (5) interfering with normal operations and wasting significant management time and/or financial resources, (6) adversely affecting employee morale, or (7) jeopardizing the organization’s reputation, products, or officers, and therefore negatively impacting its future.
(Source: ASIS International - ASIS International)
6. An untoward event occurring that potentially or actually results in a disruption to the day-to-day operations of part or the whole of the organization.Management is required to divert a proportion of their attention, time, energy and resources away from normal operations to managing this untoward event. The crisis will and do occur on a regular basis and are usually characterized by being managed by existing internal resources.
(Source: Australia. A Practitioner's Guide to Business Continuity Management HB292 - 2006 )
7. Is a situation where organizations shift from routine to non-routine operation. .Management is required to divert a proportion of their attention, time, energy and resources away from normal operations in managing this event.
(Source: AS/NZS 5050.2 Australian and New Zealand Standards for business continuity management.
Part 2: Business continuity management practice standard)